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眼动追踪技术在包装设计测评中的应用

时间:2022-03-28 08:09:43 浏览量:

报告,记录任务完成时间及完成过程中对待测包装的注视次数。如果完成时间较长、注视次数较多,说明测试者寻找目标产品时遇到了一定困难,需要引起重视。

2.3 辅助包装设计

运用眼动追踪技术可以了解消费者观察产品包装时注意力的分配特征,有效利用这种规律能够提高消费者对特定内容的注视率。对于食品营养成分表的研究表明,大多数消费者并未充分利用这些信息[18]。而通过适当调整可以增加消费者的关注度。如,相对于出现在包装两侧,当营养成分表出现在中间时消费者的注视率能够提高近30% [19]。此外,包装设计中,各元素之间也有相互影响。当消费者对某一内容的注视增加时,可能带动或者减少对另外一些元素的察觉。运用联合分析法,可以了解某个元素出现时,包装各区域获得的注意力有何变化[20, 21]。测试时,需要将包装的多个特征进行组合,所得方案一一呈现给测试者,记录眼动数据。如一项关于果酱瓶的研究,考察不同的瓶型、瓶体光滑度、文字图案信息对品牌名称、风味特征、瓶体外缘等几个区域关注度的影响。分析发现,当果酱瓶瓶型为方形时,测试者更容易关注到品牌名称,而瓶型为圆形时,测试者会更多的关注风味信息[20]。由此,合理安排实验测试,利用所得规律可以对消费者的注意力进行有效引导。

结语

眼动追踪技术为研究包装设计开辟了新的途径,使我们能够更加深入细致的了解消费者的注意力分配特征,从而更加有效的评估产品的包装设计。但也有一些问题需要注意:(1) 明确测试指标的含义。眼动仪测量的是产品包装对消费者注意力的影响,与购买意愿、产品销售量之间尚无明确的对应关系。即并非在眼动测试中表现较好的包装就一定能带来产品销售量的增长。(2) 建议与其他方法结合使用。包装设计除吸引消费者的注意力外,还具有传播企业形象、建立品牌认知等不容忽视的作用,这些效果无法通过眼动仪衡量,因此全面的包装设计评估,还需要结合其他类型的测试。

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